Terms of Service

These Terms of Service govern your use of the gralvokeni.top website and services provided by gralvokeni.top Ltd. By accessing or using our website and services, you agree to be bound by these terms.

Last updated: January 2026

Acceptance of Terms

By accessing and using the gralvokeni.top website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service. These terms apply to all visitors, users, and others who access or use our services.

Company Information

gralvokeni.top is operated by gralvokeni.top Ltd, a company incorporated in England and Wales with company registration number 36251479. Our registered office is located at 98 West Street, Cardiff CF5F 3HT, Wales, United Kingdom. VAT registration number: GB368574924.

Description of Services

gralvokeni.top provides beauty brand marketing analytics systems and related services. Our services include analytics implementation, performance tracking, customer insights analysis, campaign optimisation, and marketing data consultation specifically designed for beauty and spa businesses. The specific services provided will be detailed in separate service agreements or proposals.

User Obligations

When using our website and services, you agree to:

  • Provide accurate and complete information when requested
  • Use our services only for lawful purposes and in accordance with these terms
  • Not attempt to gain unauthorised access to our systems or networks
  • Not use our services to transmit harmful, offensive, or illegal content
  • Respect the intellectual property rights of gralvokeni.top and third parties
  • Comply with all applicable laws and regulations
  • Maintain the confidentiality of any login credentials or access information

Payment Terms

Payment terms for our services will be specified in individual service agreements. Unless otherwise agreed in writing, payment is due within 30 days of invoice date. All prices are quoted in Euros and exclude VAT unless otherwise stated. We reserve the right to suspend services for non-payment and to charge interest on overdue amounts at the rate of 8% per annum above the Bank of England base rate.

Intellectual Property

The content, organisation, graphics, design, compilation, magnetic translation, digital conversion, and other matters related to gralvokeni.top are protected under applicable copyrights, trademarks, and other proprietary rights. The copying, redistribution, use, or publication by you of any such content or any part of this site is strictly prohibited. You do not acquire ownership rights to any content, document, or other materials viewed through our site. The posting of information or materials on our site does not constitute a waiver of any right in such information and materials.

Client Data and Analytics

Any analytics systems, reports, or insights we create using your business data remain your property. However, gralvokeni.top retains ownership of our proprietary methodologies, algorithms, and software tools used to generate these insights. You grant us a licence to use anonymised and aggregated data for improving our services and developing industry benchmarks.

Confidentiality

We understand that in providing our services, we may have access to confidential business information. We commit to maintaining the confidentiality of all client information and will not disclose such information to third parties without your explicit consent, except as required by law or as necessary to provide our services with your approved third-party service providers.

Limitation of Liability

In no event shall gralvokeni.top Ltd, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services or website. Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you to gralvokeni.top for the services in question during the twelve months preceding the claim.

Service Availability

While we strive to maintain continuous service availability, we do not guarantee that our website or services will be uninterrupted or error-free. We reserve the right to suspend or discontinue any part of our services for maintenance, updates, or other operational requirements.

Indemnification

You agree to defend, indemnify, and hold harmless gralvokeni.top Ltd and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of your use and access of the service, by you or any person using your account and password, or your breach of these Terms.

Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these terms by reference. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

Governing Law

These terms shall be interpreted and governed by the laws of England and Wales. Any disputes arising from these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales. If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Changes to Services and Terms

We reserve the right to modify or discontinue our services or any part thereof at any time with or without notice. We also reserve the right to modify these terms at any time. Changes will be effective when posted on our website. Your continued use of our services after any changes constitutes acceptance of the new terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will cease immediately. If you wish to terminate your account, you may simply discontinue using the service and notify us in writing.

Effect of Termination

Upon termination of services, we will provide you with any final reports or data exports as agreed in your service contract. We may retain certain information as required by law or for legitimate business purposes. Any provisions of these terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Force Majeure

gralvokeni.top shall not be liable for any failure or delay in performance under these terms which is due to fire, flood, earthquake, elements of nature or acts of God, acts of war, terrorism, riots, civil disorders, rebellions or revolutions, or any other cause beyond our reasonable control.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and gralvokeni.top concerning the use of our website and services. These terms supersede all prior or contemporaneous communications and proposals between you and gralvokeni.top.

Contact Information

If you have any questions about these Terms of Service, please contact us: